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🧾 Support Bundle

The Support Bundle feature allows users to easily collect and download application logs directly from the UI.

Support Bundle

When triggered, the application gathers logs from all relevant backend services (e.g., API backend and Celery workers) and generates a ZIP file containing them.

This archive helps developers and support teams:

  • Review backend logs and system activity
  • Identify errors, exceptions, or failed tasks
  • Trace application behavior for troubleshooting

Once generated, the ZIP file can be downloaded and shared with the support team to facilitate issue investigation and debugging. This file should be attached to issue if possible.